Need help to unbind hacked e-mail and security question
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Hello I have an issue with my account it was hacked I was able to recover it however they bound an email to it and now I cant unbind it without accessing their e-mail.
Your BG ID: 348631344
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@google5156047 To change password & recovery account, please do this.
Enter blockmango > account recovery > enter your id > choose one of the options > fill the form properly and submit account recovery
Or change it with security questions/email.
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@GreenDino Yes I already did that however they keep changing the password since it is not my e-mail. The account is actually my sons which had no e-mail bound when it was first hacked so they bound their own e-mail to it so no matter how many times I recover it they will just change the password again.
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@google5156047 So I need help to remove their e-mail from my account. What should I do where/how do I send the account information to verify so they can help remove the e-mail?