I can't even change the password of my account with email when it is registered to my email and the message is not sent

  • Hello, my account cannot be changed with my email and the password is not sent to my email. I think someone has hacked my account and deleted it. Please help me recover my account. My account ID is 517970415.

  • Forum Moderator

    Hi, @MARTINNNN Please use the Safety Question or Safety Mailbox If you have set any. If you haven't, Please kindly use the account recovery system appeal on BG app itself, Also, Please remember that only this system appeal is the only option that is available so far as I know to recover your account, Thank you.

    Here's a tutorial If you don't know how to.

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