Re: Hacked account
Hi, my son's account was just hacked and he is hysterical. I completed the Google Docs form but had difficulty in uploading the receipt of purchase. His ID is 1732720016 and username is KESHAV18. Is there an email that I can send the purchase receipt to, as the form can only be completed once?
Your assistance will be greatly appreciated!
IamNotRayYT last edited by
@KESHAV18 I understand but the only way you have to get his account back is by filling up the form sadly or contact arelena-español#9995 on discord.She'll help you on the account also don't spam her as shes busy,Be patient.
I will not spam her... Thank you so much!
NaticSion last edited by
@KESHAV18 only fill the form as you cant dm officials @everyone Important things u should know about recovering your account:
1.Fill the form: https://forms.gle/aJSCLSeoUHZ1SGL98
2.Make sure you have filled it properly. Make sure that you’ve provided: 1) your ID; 2)the email you are using to receive the results; 3) the most important thing is your top up records. If you have topped up before, you should provide your top up records （google play receipts, app pay receipts or codashop）as detailed as possible. Otherwise the account 100% WILL NOT be recovered.
Q: What if I didn’t set an email to my account?
A: Leave it as : didnt put firstname.lastname@example.org
Q: What if I didn’t remember any info of the account ? (birthday, safty, etc. )
A: If you have TOPPED UP before, make sure you have provided your top up records in the form, we’ll check that; if you didn’t top up before., and the other information didn’t match with the system, then sorry the account won’t be recovered.
Q: Do I need to answer every question in the form?
A: Yes and you should answer them precisely.
Q：What if I let my friend topped me up?
A: Ask him/her for records and attach them in the form.
Remember: Never give away any personal infos.
I have completed this GoogleDocs form already, but there was a technical issue which prevented me from uploading the Google play receipt. I also cannot re-attempt the form for some reason.
I tried contacting arelena-español#9995 on discord by first sending a friend request, but have had no luck as yet.
Some speedy assistance will be really appreciated...
He did not set his security email and security questions. He also did not share any personal information.
how you got Hacked