I still haven't got a email from blockmango about my account
X_Shu_X last edited by
@zezewashacked1 I see the issue you got, you’ve filled the old recovery form which isn’t in use anymore, try to use the new form.
New form for recovering your account:
1.Fill the form: https://forms.gle/JpEiV3qktwxXhiJq6
2.Make sure you have filled it properly. Make sure that you’ve provided: 1) your ID; 2)the email you are using to receive the results; 3) the most important thing is your top up records. If you have topped up before, you should provide your top up records （google play receipts, app pay receipts or codashop）as detailed as possible. Otherwise the account 100% WILL NOT be recovered.
Q: What if I didn’t set an email to my account?
A: Leave it as : didnt put firstname.lastname@example.org
Q: What if I didn’t remember any info of the account ? (birthday, safty, etc. )
A: If you have TOPPED UP before, make sure you have provided your top up records in the form, we’ll check that; if you didn’t top up before., and the other information didn’t match with the system, then sorry the account won’t be recovered.
Q: Do I need to answer every question in the form?
A: Yes and you should answer them precisely.
Q：What if I let my friend topped me up?
A: Ask him/her for records and attach them in the form.
Remember: Never give away any personal infos.
Deathound Banned last edited by
@zezewashacked1 I’m sure they will get it back soon!
well I'm finished
@zezewashacked1 Me to
I actually have more information about my account than I thought
Hey @X_Shu_X I still haven't got a email from blockmango its been more than 2 weeks
@zezewashacked1 what's Ur BG ID??
zezewashacked1 last edited by zezewashacked1
@Gamerboy10BG are you taking to the officials?
@Gamerboy10BG I still haven't got a email from blockmango
Hello? Yall there