I forgot my password
Hi, please help. I forgot my password and i didnt set any security email and questions.
In fact, i remember my password, not sure is it being or hacked. it stated my password is wrong. i tried to click "forgot password" - but failed because i didnt set any security email and questions.
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X_Shu_X last edited by
Important things u should know about recovering your account:
1.Fill the form: https://forms.gle/aJSCLSeoUHZ1SGL98
2.Make sure you have filled it properly. Make sure that you’ve provided: 1) your ID; 2)the email you are using to receive the results; 3) the most important thing is your top up records. If you have topped up before, you should provide your top up records （google play receipts, app pay receipts or codashop）as detailed as possible. Otherwise the account 100% WILL NOT be recovered.
Q: What if I didn’t set an email to my account?
A: Leave it as : didnt put firstname.lastname@example.org
Q: What if I didn’t remember any info of the account ? (birthday, safty, etc. )
A: If you have TOPPED UP before, make sure you have provided your top up records in the form, we’ll check that; if you didn’t top up before., and the other information didn’t match with the system, then sorry the account won’t be recovered.
Q: Do I need to answer every question in the form?
A: Yes and you should answer them precisely.
Q：What if I let my friend topped me up?
A: Ask him/her for records and attach them in the form.
Remember: Never give away any personal infos.
May i know why i couldnt get into the link to fill in any form? it stated "We're sorry. You can't access this item because it is in violation of our Terms of Service." when i clicked it in google chrome.
The links for Recovery ACC are doesnt Work.
Pls send an actually Link.
@P_H_A_S_E it's currently broken and will be fixed soon pls wait
@Gamerboy10BG Ok But my account?
@hacplshelpme the Form doesnt Work since 3 weeks i mean. Or longer.
This Chance use the Hackers. If You to Long wait with reporting maybe You can't get your ACC Back... And when the new Form coming this No one know...
@P_H_A_S_E ok thanks for the info