My account has been hacked How can I return it
X_Shu_X last edited by
Important things u should know about recovering your account:
1.Fill the form: https://forms.gle/aJSCLSeoUHZ1SGL98
2.Make sure you have filled it properly. Make sure that you’ve provided: 1) your ID; 2)the email you are using to receive the results; 3) the most important thing is your top up records. If you have topped up before, you should provide your top up records （google play receipts, app pay receipts or codashop）as detailed as possible. Otherwise the account 100% WILL NOT be recovered.
Q: What if I didn’t set an email to my account?
A: Leave it as : didnt put email@example.com
Q: What if I didn’t remember any info of the account ? (birthday, safty, etc. )
A: If you have TOPPED UP before, make sure you have provided your top up records in the form, we’ll check that; if you didn’t top up before., and the other information didn’t match with the system, then sorry the account won’t be recovered.
Q: Do I need to answer every question in the form?
A: Yes and you should answer them precisely.
Q：What if I let my friend topped me up?
A: Ask him/her for records and attach them in the form.
Remember: Never give away any personal infos.
X_Shu_X I've done this before and I went to the site and it told me that I contributed a refund before and that I don't spend my money on the game
Abbas0408 last edited by
Could u pls explain what u mean by this and also do u have any proofs that u topped up if so add it in Ur response when u fill the form.
If it says that u already filled the form that means u need to fill it again from a different browser from a different Google account.