We have discontinued the Google form for account recovery with immediate effect so here’s the information about new way for account recovery.
INSTRUCTIONS FOR ACCOUNT RECOVERY
Open Blockman Go app on mobile.
Press Password/account recovery
Press Forgot Password
Use Security Email/Security Question to change password.
If None of the above work press it.
Fill the Form with as much information as you can(Only correct information)
Choose the reason of losing the account & enter your email for bg to contact you. (This procedure submits the form)
If all details in form are correct then BG will send you new password through Email (Check spam section in case it may be there)
If incase you don’t get the mail within 24hrs to 72 hrs then it means that your details are invalid or insufficient.